Should a purchase disappoint we accept returns for 10 days after delivery . The detail is on this page.
What qualifies
An item qualifies assuming it is unused and everything it shipped with comes back.
- Invoice sent back with it
- The box it came in, plus tags, manuals and fittings
- Unused, in the condition it reached you
What cannot
- Products the listing flags as final sale
- Items damaged after delivery through use, drops or wrong assembly
- Anything reported once the 10 days window has passed
- Anything returned incomplete
Exchanges
Exchanges are not something we run — we do not offer a direct exchange. The item comes back, the money goes back, and you reorder.
Return postage
Where an item is damaged, faulty, wrong or short, the return costs you nothing . Customer arranges (free on damaged/doa), on the condition that we hear within 48 hours with the unboxing footage.
A change-of-mind return is yours to arrange and pay for . We charge no restocking fee on top.
Getting your money back
When the returned item reaches us and checks out the refund is released within 7 business days to the method you paid with — a UPI payment reverses to the UPI ID it came from, and a cash order is refunded by bank transfer once you send account details.
Expect a short lag at your bank’s end . Nothing we do affects that stage.
Starting a return
Reach us at [email protected], or on +91 8370005755 during customer service hours. Give us the order number and what is wrong, attaching the unboxing video where the item arrived damaged or incorrect We reply with the return address and the next step.